Privacy policy

Protection of your personal data

At MiniMaternal, protecting your privacy is a priority. Aware of the importance of personal data in the digital age, we are committed to ensuring the confidentiality of the information we collect.

Forms and interactivity

Your personal information is collected through the following forms:

  • Newsletter subscription form
  • Rewards program registration form
  • Online order form
  • Return form
  • Wish lists and gift registry creation
  • Opinion surveys
  • Contact form
  • Contest participation
  • Job application
  • Online chat

The information collected is used for the following purposes:

  • Order and return tracking
  • Sending information and promotional offers
  • Development of statistics
  • Website management and improvement
  • Communication with our customers

Collection of personal information

We collect the following information:

  • First and last name
  • Billing and shipping addresses
  • Email address
  • Items purchased
  • Credit card information (card type)

This information is collected via forms and interaction with our website. We also use log files and cookies to collect certain data.

Log files and cookies

We collect certain information through log files and cookies, including:

  • IP address
  • Operating system
  • Geolocation of your IP address
  • Type of device used
  • Pages visited and requests made
  • Time and day of connection

These files are used to:

  • Improve service and offer a personalised welcome
  • Create a personalised customer profile
  • Track orders
  • Produce statistics
  • Ensure information security and prevent fraud

Right to object and withdraw

You have the right to object to the use of your personal data for certain specific purposes, as well as to withdraw your information from our mailing lists or databases.

Right of access and rectification

You also have the right to access, modify or delete your personal data.

Data security

Our shops are equipped with video surveillance systems in public areas (excluding fitting rooms, toilets and nursing rooms) for security and theft prevention purposes.

We protect your personal information using the following security measures:

  • SSL (Secure Sockets Layer) protocol
  • SET (Secure Electronic Transaction) protocol
  • Access management (authorised and concerned persons)
  • Network monitoring software
  • Regular computer backups
  • Digital certificates
  • Username/password
  • Firewalls

We are committed to maintaining a high level of confidentiality, although the risk can never be completely eliminated when it comes to data transmission over the Internet.

Third-party websites

Our site may contain links to other websites, not managed by MiniMaternal. We encourage you to review the privacy policy of each site you visit. We disclaim any responsibility for the content, privacy policies or practices of third-party sites.

Changes to the privacy policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to check this page regularly to stay informed of any updates.

Personal information protection officer

For any questions or requests regarding the protection of personal information, please refer to the contact methods available on our website minimaternal.com.